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Help & Contact

We are here to help you find clarity. Please review the common questions below before reaching out.

Still need help?

Send us a message and we'll get back to you within 24-48 hours.

Or email us at aicelestio@gmail.com

For urgent order issues, please include your purchase ID.

Frequently Asked Questions (FAQ)

What kind of products do you sell?

We sell digital eBooks focused on the conscious study and practice of Tarot and astrology.

The content is structured by experience level: Beginner (Base), Intermediate, and Advanced.

Are these physical books?

No.

All products are digital only. No physical items are shipped.

How will I receive my purchase?

After completing your purchase, you will receive a PDF file containing step-by-step instructions on how to access and download the full eBook.

Will I receive the eBook immediately?

You will not receive the final eBook file directly.

Instead, you will receive a PDF guide that explains how to download the complete eBook in a few simple steps.

What format are the eBooks in?

The final eBooks are provided in PDF format, compatible with computers, tablets, and smartphones.

Are the eBooks written in English?

Yes.

All eBooks are written in English.

Who are these eBooks for?

Each eBook is designed for a specific level:

  • Beginner (Base): for those starting out or feeling lost and in need of structure
  • Intermediate: for readers who already practice and want a clearer, more solid method
  • Advanced: for experienced readers who want to work on discernment, ethics, and responsibility

The recommended level is clearly indicated on each product page.

Do these eBooks teach fortune-telling or future prediction?

No.

The content is not predictive and does not promise certainty about the future.

The work focuses on understanding, awareness, decision-making, and responsibility, not on prediction.

Are these courses, coaching programs, or personal readings?

No.

These eBooks are self-study materials.

They do not include personal consultations, one-to-one guidance, or live support.

Do these eBooks replace courses or professional training?

No.

They are study and practice tools, not substitutes for professional training programs or formal education.

Is prior experience required?

Yes, for the Intermediate and Advanced levels, prior knowledge of Tarot and/or astrology is required.

The Beginner level is suitable for those with little or no experience.

How long does it take to work with an eBook?

These eBooks are not meant to be consumed quickly.

They are designed for slow, progressive study and integration.

Some eBooks include guided practices over multiple days.

Can I share or resell the eBooks?

No.

All content is copyright protected and intended for personal use only.

Sharing, copying, or reselling the material is not allowed.

Do you offer refunds?

Because these are digital products, refunds are not available once access to the material has been provided, except in the case of verified technical issues.

What if I have trouble downloading the eBook?

If you experience technical issues, please contact us through the Contact page.

We will assist you in accessing your purchased content.

Where can I find detailed information about each eBook?

Each product page includes:

  • a detailed description
  • the recommended experience level
  • learning objectives
  • what is included and what is not

We strongly recommend reading the product description carefully before purchasing.

Important notice

This is a digital product. After purchase, you will receive a PDF with instructions to download the eBook. No physical product will be shipped.